
Frequently asked questions
Scooter Rental
FAQ
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We deliver the scooter straight to your doorstep!
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All of our Scooters include Vehicle Insurance, for you to feel the safest out there!
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We provide 2 regular short helmets with each scooter, included in the rental price!
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Short: Full/Full
We’ll always deliver your scooter with a full tank of gas and we ask for you to hand it back the same way. In case you have no chance to fill it up, we ask for a $100mxn gas fee. -
We ask for a US$200 guarantee deposit in order to deliver your scooter, which is refundable once you return the scooter in the same conditions.
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We ask for a 20% deposit in order to book your scooter. Deposit is only refundable if cancelation is made prior to a week before rent begins.
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Refunds will only be provided in case the contract can’t be fulfilled due to Black Urchin’s responsibility. If you decide to cancel the contract the remaining days of rent will not be refundable, unless the cause of cancellation is directly affiliated to Black Urchin
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We provide a Scooter Rental Contract for every vehicle and client. We’ll go through together when handing over the scooter.
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All of our scooters include vehicle insurance, we provide emergency numbers and insurance contact so you can report your accident/emergency, every accident must be notified to Black Urchin inside a period of 24hrs, otherwise insurance will not be valid.
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Don’t worry, it happened before. For US$20 we can provide you a spare key.
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Rental periods are fully flexible and can be any number of days.
All available discounts:3 Days (20% off): $1,920mxn
Weekly (30% off): $3,920mxn
2 Weeks (40% off): $6,720mxn
3 Weeks (50% off): $8,400mxn
Monthly (60% off): $9,600mxn

Downwinder
FAQ
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We pick up along the road at:
Baja Grill / Baja Joe’s / Playa Central / Oxxo -
You can start your Downwinder at the following spots:
La Tuna / Rasta Beach / Hot Springs
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The wind dictates our schedule! First trip usually starts at 11am, 2nd trip at 12:30pm
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We also offer multiple activities in town for those no wind days! From boat trips to paddle board tours, ask for our full catalog!
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If you live in the north part of town you can do your downwinder and we will pick you up at the beach and bring you back up. Just get in touch with us!
General
FAQ
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Our opening hours are:
Monday - Sunday: 8am to 6pmFeel free to call, send a message or come by say hi!
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We speak Spanish and English.
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Our scooters and other services are available in La Ventana / El Sargento BCS